Yes, we use only eco-friendly and non-toxic cleaning products to ensure the safety of your family and pets.

You can book a service through our website, by calling our customer service line, or via our mobile app.

We offer both one-time cleaning and recurring services based on your needs. Also, you can subscribe to our EcoShine Membership plan.

Absolutely! We prioritize hiring only highly professional and reliable cleaners with clean records. We know that entrusting someone with your home is a big decision, so we go above and beyond to ensure your peace of mind. Every cleaner on our platform is subjected to comprehensive local, state, and national background checks.

Yes, we offer customizable services to cater to your specific needs. You can discuss any special requirements when booking the service.

Yes, our team comes fully equipped with all the necessary supplies and equipment needed for each service.

The choice is yours! You can decide whether to be at home during the cleaning appointment. When booking, you simply provide us with entry instructions. Whether you prefer to leave a key, have a doorman let us in, or have someone else assist, just let us know ahead of time how you’d like us to access your home. You can add these details to your online account or inform us via email, phone, or online chat. You’re also welcome to stay while we clean—whatever makes you most comfortable. We’re here to accommodate your needs.

Yes, LocaleClean is fully insured and bonded. We recognize the privilege of being in your home and always exercise great care. In the rare event that something gets damaged, please notify us within 48 hours after the appointment by emailing support@localeclean.com or calling/texting us at ………

Absolutely! However, if you’re concerned that your pet might become anxious during our visit, please consider making temporary arrangements while we’re there. You can also provide detailed pet instructions as part of the online scheduling process.

We accept multiple forms of payment including credit/debit cards, online payments through our website or mobile app, no cash payments.

We require at least 24-hours notice for cancellations without penalty. Cancellations made less than 24 hours before the scheduled service will incur a fee.

Yes, we offer a satisfaction guarantee on all our services. If you’re not happy with any aspect of our work, please let us know within 24 hours so we can resolve it promptly.

Absolutely! You get a free estimate through our website on checkout or by contacting our customer service team directly.

Do you have any promotions or discounts available?

You will be charged using the provided payment method on the same day the service is completed.

Our rates depend on several factors: the size of your home or office, the type of cleaning you need, the number of bedrooms and bathrooms, how often you need the service, and any extra services you select.